Customer Feedback


Our customers write in…

It is very important to us that our customers are happy with the service they receive from Key Agency. If you would like to submit customer feedback, please click this link Write a Review.


Eileen, Great Customer Service!

Your agent, Taylor Pearson was very prompt in processing the exchange of our car that was traded, to the newer car, for insurance coverage. 

Very pleased with her service. 


Charity, Great Service

I just wanted to drop a note to you to tell how great Tina Watson has been in handling my insurance needs. Tina attends to my requests and questions expediently and effectively. I never have to worry about anything being forgotten or dropped. Thank you so much for your time.

Norbert & Katy, Outstanding Employee


I just wanted to inform you that our insurance experience with you and “Kim” was outstanding.

Kim’s Knowledge, communication skills, and personality in my judgment are “Outstanding”. I thought that you would like to know.


Norbert and Katy

Ruth, Thanks

Just a quick note to let you know that Laurie went above and beyond in trying to help us with our insurance needs.  She was recommended to us by Vickie Chism who is our agent for the condo association policies. Both of these agents are of great value to your organization. Thanks.

Nita, Friendly & Helpful

We have several auto policies with Key Agency, and the agents are always so friendly and helpful when I have a question. They are always looking for comparable coverage for lower cost for us. I highly recommend Key Agency for personal and commercial auto policies.

Barb, The best!

Just wanted to let you know that Kandie Fogo is the BEST!!! She helps us with all our Insurance needs and very quickly also!! She is so pleasant to talk to and has all the right answers for all of our questions!! Thank you for having such a wonderful person working at Key Agency! P.S. Also, we recommend Key Agency to all our friends and relatives!!!

Phil, Prompt & efficient

Just a quick e-mail to say how impressed I am with the service I receive from Janine at the Boca office. She certainly supplies a prompt and efficient service.

Vaughn, Very pleased

I just wanted to say what good service we have received from Clare regarding our insurance. We have always been pleased with Key Agency since we were recommended to you back in 2004 and would never hesitate to recommend you to others.

Paul, An at ease customer

I just thought you ought to know that Sherry has the same enthusiasm and absolute desire to “to do it now, do it right the first time, and follow up” as when I first started talking to her many years ago. Sherry has become my absolute “go to” person for anything regarding insurance. There are many agencies and many representatives who have similar duties but I have never found anyone as complete a professional as Sherry. There should absolutely be an extra cookie in her stocking at Christmas time.